Web Directory > NZ > Business and Economy > Consumer Issues and Services

• ACE consumer resource
  Educational resource developed by the Ministry of Consumer Affairs for students working at Levels 3-4 of the Social Studies curriculum. Includes a downloadable teachers' resource and a set of online activities that can be printed off and used as individual or group assessment activities.
  
  
• Change for the better
  Information about the introduction of new 10, 20, and 50 cent coins July 30, 2006. Includes resources, a question and answer section, and information for businesses, media, and schools.
  
  
• Citizens Advice Bureaux = Ngā Pokapū Whakahoki Pātai mai i te Iwi Whānui
  Organisation of volunteers providing information and support to the local community. Site includes information sheets on common problems.
  
  
• Consumer affairs : newsletter of the Ministry of Consumer Affairs
  Consumer Affairs is published by the Ministry of Consumer Affairs. It addresses consumer rights and provides information on consumer issues. Issues available in full-text.
  
  
• Consumer powerswitch
  How to decide whether to change electricity supply companies; how to change; pricing plans; your rights and how to complain. Work out which power company and pricing plan is best for you in a step by step process.
  
  
• consumer.org.nz
  Consumer NZ protects the interests of consumers with current information and product test results.
  
  
• Consumer.org.nz. Magazines
  Information and subscription details for Consumer magazine. Includes indexes for major articles for the last 5 years.
  
  
• Consumerbuild : independent advice on building, buying, renovating and maintaining homes
  Site maintained by the Dept. of Building and Housing and the Consumers' Institute. Includes information guides and other resources and step by step instructions on buying and renovating.
  
  
• Electricity & Gas Complaints Commission
  An independent authority funded by member companies. The website provides information about the Commission and procedures for making a complaint. Includes online publications.
  
  
• Funerals New Zealand : because a life deserves celebrating
  The official website of FDANZ explains what needs to happen and the choices available when a funeral is to be arranged and talks about the grieving process. Includes the Association's code of ethics and a directory of members.
  
  
• Just shoppers' guide / created and published by Pat Scott ; webbed by Stuart Sontier
  Information on ethical shopping and links to other information sources. Some information is specific to New Zealand. The web version includes links to further online information on each topic.
  
  
• Lowdown : know your rights!
  Citizens Advice Bureaux (CAB) site aimed at youth. Provides consumer, employment, policy, tenancy, and legal ages information, and a quiz.
  
  
• Maternity Services Consumer Council
  The Council provides information on maternity services to individuals and community groups.
  
  
• Ministry of Consumer Affairs = Manatū Kaihokohoko
  Provides advice and information for both consumers and traders, including a scamwatch. It also includes policy and law; publications and resources and educational material for teachers and students.
  
  
• New Zealand Bankers' Association
  The NZBA acts as a forum for the banking sector. The site has a register of bank branches and information about banking. Online publications include the code of banking practice, fraud prevention information and a history of banking in New Zealand.
  
  
• New Zealand GAP
  About the Good Agricultural Practice quality assurance programme that provides a traceable, accountable system from crop to customer for the production of fruit, vegetables and flowers. Includes list of approved suppliers.
  
  
• New Zealand organic register
  An online directory of over 1000 organic products and services available in New Zealand.
  
  
• Office of the Banking Ombudsman of New Zealand
  Provides a free, external and independent process to help people sort out their unresolved problems with banks. The site outlines the role and powers of the Office, procedures for making a complaint, and provides access to case notes, annual reports, and newsletters.
  
  
• Scamwatch
  Resources and information to help consumers avoid being scammed. Describes fraud awareness initiatives.
  
  
• Transparency International New Zealand
  Includes information on its mission, constitution of the organisation and a governance guide and links to press releases and newsletters.
  
  
• Welcome to the Telecommunication Dispute Resolution (TDR) service
  Provides information on TDR, a free independent service which mediates disputes between consumers and telecommunication companies.